Business revolves around trust. Without it, it is impossible to sustain a growing company for any length of time. Trust is the foundation of companies that have exhibited consistently above-average  market returns year-after-year. Without it, whole organizations put their very survival on the line – just witness Enron, WorldCom, Arthur Andersen, Lehman, BP, AIG, etc. With good reason, corporate trust levels have fallen to their lowest levels in history.
The key to establishing and maintaining healthy organizational cultures that attract and retain top talent is to build a strong foundation of trust. The same is true for companies that want to attract and retain valued customers – those who purchase a company’s goods or services will pay price premiums if trust is established. If trust is breached, customers have a plethora of online ways of publicizing their frustrations and  telling their negative stories to the world. If trusting relationships are built with an organization’s suppliers, the result will be long term loyalty and superior customer service.
Building corporate cultures built on trust isn’t rocket science but requires a lot of hard and sincere effort. The key is to create environments where all employees are encouraged and empowered to tell their stories and engage in authentic dialogue with their supervisors, colleagues and direct reports. When discussions are real and genuine, trust is developed quickly. Authentic dialogue eliminates the need to talk in circles and results in rich and direct communication that allows people to connect with each other. When individuals and team members talk from the heart as well as the head, the trust-building process speeds up.
That’s why we at Points of You are so excited. Points of You has spread to over 40 countries and the feedback from managers and working teams continues to be astounding! Point of You’s unique approach to communications results in generating authentic dialogue – paving the way for people to talk with each other on a human level. The results are astounding! Genuine conversations inspired by Points of You coaching conversations build trust between managers and direct reports quickly.  Robust conversations inspired by Points of You team-building sessions build trust between previously-fighting team members in a short period of time. As these genuine conversations start to spread around the company, seeds of trust are planted and a trust-based culture starts to take root and grow.

Stephen M.R. Covey, in his book “The Speed of Trust”, writes that trust “undergirds and affects the quality of every relationship, every communication, every work project, every business venture, every effort in which we are engaged.”  Trust is the foundation of your business and Points of You offers a unique, innovative, fun and highly effective way to build it quickly. This will significantly improve the strength of your organizational culture and the ability of individuals and teams to perform at higher levels