The Importance of Empathy in the Workplace

The Leading Effectively staff at the Center for Creative Leadership (CCL) has written an excellent article titled “The Importance of Empathy in the Workplace”. The authors write that empathy is a vital leadership competency. They define empathetic leadership as “the ability to understand the needs of others, and being aware of their feelings and thoughts”. [...]

The Importance of Empathy in the Workplace2021-07-09T11:09:03-07:00

Five Common Employee Myths

Marcia Reynolds, in her book The Discomfort Zone - How Leaders Turn Difficult Conversations Into Breakthroughs, writes about five myths that effectively challenge the assumption that employees always reveal to their managers their thoughts, fears, desires and ideas. Reynolds is correct in stating that employees often don't ask for things that are on their minds. Barriers [...]

Five Common Employee Myths2017-02-08T09:03:15-08:00
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