Great Leadership is a No-Brainer!

I have been designing and facilitating leadership workshops for more than two decades and those of us in the leadership development community finally have scientific research to support the effectiveness of best leadership practices. Simon Sinek has written a thought-provoking book called Leaders Eat Last that refers to the neurochemistry of leadership. It turns out that [...]

Great Leadership is a No-Brainer!2017-02-08T09:03:16-08:00

How About a Brain Service Contract??!!

If senior executives treated their employees in the same way that CEOs in manufacturing companies treated their production equipment, their organizations would be much more innovative, productive and profitable. In manufacturing operations, there is a significant focus on maintaining the effectiveness and efficiency of the machines that produce hard goods. Typically, such companies pay 12% [...]

How About a Brain Service Contract??!!2017-02-08T09:03:16-08:00

The All-Important Question of Why?

Simon Sinek has written a thought-provoking book titled, "Start With Why: How Great Leaders Inspire Everyone to Take Action". In this book, Sinek states that most companies define themselves by describing what they do instead of why they are in business. Sinek argues that the companies that focus on the why deliver superior returns to their [...]

The All-Important Question of Why?2017-02-08T09:03:16-08:00

Learning Made to Stick

Authors Brown, Roediger III and McDaniel, in their excellent book, Make it Stick: The Science of Successful Learning, challenge commonly accepted approaches to learning and recommend several learning strategies that are supported by neuroscience. It is thought that "massed practice" (practising something over and over again) is an effective learning strategy but the authors debunk this [...]

Learning Made to Stick2017-02-08T09:03:16-08:00

The Brain’s Emotional & Social Reality

It is about time that management teams start to manage their employees in a way that recognizes how the human brain functions. Neuroscience is giving executives insight into the brain with corresponding management and leadership implications. Some examples of how neuroscience is helping challenge such workplace principles are: Our attention is limited and we do [...]

The Brain’s Emotional & Social Reality2015-11-10T08:16:07-08:00

The Key to Effective Change – Get Rid of the Green Stripes!

During the 1970s, Procter & Gamble, a world leader in consumer packaged goods with brands like Crest and Tide, was caught off guard when a competitor, Colgate, launched a new product Irish Spring. The green-striped Irish Spring was the first such soap bar launched in North America and proved to be quite successful. This didn't [...]

The Key to Effective Change – Get Rid of the Green Stripes!2015-11-10T08:16:40-08:00

Corporate Cultures That Become Barriers to Business Success

It amazes me how many corporate cultures get in the way of employee engagement, morale, productivity and creativity. Such cultures are based on a foundation of numbers, logic, spreadsheets, analysis, strategic planning, ROI, rules and regulations, etc. and view their employees as Mr. Spock-like machines who lack emotion and don't have to time to engage in [...]

Corporate Cultures That Become Barriers to Business Success2017-02-08T09:03:16-08:00

The Brain’s Organizing Principle

Dr. Evian Gordon, CEO of Brain Resource, has a brain model called "Brain 1-2-4". Its central premise is that: 1 - The brain's organizing principle is focused on "Minimize Danger - Maximize Reward". 2 - There are two modes of processing in the brain - nonconscious and conscious. 4 - The brain has four key [...]

The Brain’s Organizing Principle2015-11-10T08:18:10-08:00

Making Learning Stick

It is estimated that 80% of training dollars are wasted every year by North American companies. The truth is that the majority of corporate work cultures are not conducive to best teaching and learning practices. These workplaces are fast-paced, stressful environments where employees' brains are overtaxed and in constant overload. This reality carries on to corporate [...]

Making Learning Stick2015-11-10T08:18:54-08:00

The Key to Delighting Customers: Bring a SCARF to Work!

Chris Hurn’s son was distraught. He had left his favorite stuffed giraffe “Joshie” in his hotel room during a recent stay at the Ritz-Carlton. Mr. Hurn, in an effort to placate his distressed son, assured him that Joshie had decided to stay a few extra days on vacation. Mr. Hurn then called the Ritz Carlton [...]

The Key to Delighting Customers: Bring a SCARF to Work!2015-11-10T08:20:17-08:00
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